Note: Opportunities to sign up for The Ways We Communicate and the Impacts They Have will be closed for the remainder of 2022. They will resume in early 2023. If you would like to be added to a waitlist and be notified in early 2023 when the training series will be available again, please send an email to pharoahboldingconsulting@hotmail.com with a message stating that you would like to be added to the waitlist for the training series when it reopens in 2023.
Communication Training For Workplaces: The Ways We Communicate and the Impacts They Have
Communication is complex, but we have framed it as something that should be easy as long as we adhere to particular societal norms. The problem is that the “norms” do not incorporate how much of our baggage, biases, stereotypes, connections to and perpetuation of white supremacy, racism, and oppressive states, and lived experiences permeate communication. These “norms” hinder the progress we can make in our individual and collective work around racism, white supremacy, oppression, responsibility, and accountability. If you’re ready to rethink how you communicate, The Ways We Communicate and the Impacts They Have is for you.
What is The Ways We Communicate and the Impacts They Have?
The Ways We Communicate and the Impacts They Have is a six-part interactive community cohort learning experience that will consist of six consecutive weeks of learning. Participants will have the opportunity to begin reframing how they view and understand communication. They will build knowledge around how communication “norms” cause harm and communication breakdowns. At the end of the six weeks, participants will have new insights and a deeper empathic connection to breaking through the societal “norms” of communication and engagement and bridging empathy and engagement into the vital work of anti-racism and dismantling white supremacy and oppressive states.
The training sessions are each 2.5 hours in length to ensure space for discussion and self-reflection.
The Sessions
The six sessions that make up The Ways We Communicate and the Impacts They Have are:
Communication Styles: Understand Yours. Understand Others.
Understanding your communication style and the communication styles of those you work with goes a long way toward building teams that can work together and work relationships that last. In this session, we will:
Discuss all five of the primary conflict management styles
Help your team members develop a clearer understanding of their primary conflict management style
Help your team members learn how to determine the possible conflict management styles of others
Talk about how to change aspects of their conflict management style to build relationships with others while being authentic to themselves
Exploring and Engaging with Conflict
Understanding your conflict management style and the conflict management styles of those you work with goes a long way toward building teams that can work together and maintain lasting relationships. In this session, we will:
Discuss all five of the primary conflict management styles
Look at how the conflict management styles of people of color, women, and femmes, and Black women and femmes are perceived and stereotyped
Help your team members develop a clearer understanding of their primary conflict management style
Help your team members learn how to determine the possible conflict management styles of others
Talk about changing their conflict management style to strengthen interactions and relationships with others while being authentic to themselves.
Empathy and Engagement at the Core of Conversations
We often look at communication as words and not actions or even view body language as impactful. The truth is that our body language, our physical and verbal responses to conflict, speaks volumes. How willing we are to have a conversation with others and how we connect with people when they share complex information or seek support for trauma or anxiety they are struggling with also speak volumes. These things are all connected to how engaged we are in communicating with one another and actively and empathically in community with others during conversations. In this session, we will:
Discuss how vital empathy and active listening are to having meaningful conversations and fortifying relationships in all aspects of our lives
Talk about being connected to empathy for yourself to aid you in being more able to empathize with others
Active listening
Being engaged in conversations
Sitting with others as they share their struggles without going into a savior space or judgment space
Being in tune with your body language and nonverbal communication cues to mitigate the possibility that other people may feel disconnected from you in conversations
Navigating Difficult Conversations
Real talk? Every conversation we have in life will not be easy. There will be times when you have to give someone difficult news or share heavy information with others that will elicit responses that can be visceral or painful. There will even be conversations where you will need to hold space for people sharing heavy information or difficult news with you. In those moments, you will need to be able to navigate these conversations in ways that will mitigate long-term trauma or pain as much as feasibly possible while allowing people to be heard and validated and making sure information is shared and disseminated. In this session, we will:
Talk about preparing yourself for difficult conversations, utilizing all of the learnings from our previous three sessions and mindfulness techniques to aid you in being present in these conversations
Talk about navigating these conversations when you do not have the time to prepare yourself mentally and emotionally, needing to dive into something in real-time
Discuss using the byproducts of difficult conversations to continue fortifying and maintaining relationships
Giving Feedback
Feedback is a part of being human. Being able to give and receive feedback and how we communicate in those moments is integral to how our humanity is displayed and conveyed to others, which strengthens the base of our relationships with others at work, at home, and in our communities. Every relationship we have in every space needs to be built on a foundation of trust/faith, honesty, and empathy. This happens mostly through working on being a clear and empathetic communicator. With that said, critique and criticism are difficult areas for many of us to navigate and communicate with empathy while maintaining healthier relationships. In this session, we will:
Talk about giving constructive and empathetic feedback
Focus on factoring in such dynamics as knowing the purpose behind why you’re giving feedback, asking pointed questions, focusing on discussing behavior and not the personage, and being specific and timely
Engage with scenarios to examine some of the nuances of giving feedback
Receiving Feedback
As a continuation of our time focusing on feedback dynamics, we will take what we discussed around giving feedback and segue into the other side of feedback: receiving. In this session, we will:
Talk about receiving feedback in receptive and open ways
Focus on factoring in such dynamics as seeking feedback, taking time to process feedback, owning our mistakes, and moving forward with feedback in mind
Engage with scenarios to examine some of the nuances of receiving feedback
Cost
$300.00 per attendee for workgroups of 10 or less.
$8,500 for workgroups or workplaces with 10 - 25 participants.
$15,000 for workgroups or workplaces with 25 -50 participants.
$28,000 for workgroups or workplaces with 50+ participants.
Your pricing includes:
Six consecutive weeks of intensive interactive cohort-based learning experiences.
Weekly homework and self-reflection prompts. These will be tailored to aid you in continuing your learning between the weekly sessions and include journaling activities, videos, and reading material.
Access to slide presentations from each weekly session.
A wrap-up session that will allow space for additional questions and observations.
Refund Policy
Cancellations requested up to 10 days before the first session are eligible for a full refund minus a $40 administration fee.
Cancellations requested five days before the first session are eligible for a 40% refund of the total paid.
Cancellations requested four days to the day of the first session are not eligible for a refund.
Cancellations requested any time after the first session are not eligible for a refund.
Let’s Set Things Up!
To inquire about how I can come to lead this training for your workgroup or workplace, please fill out the form below. We will get back to you within 48 hours to schedule a chat to discuss how this training series could help your company, organization, or workgroup.
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